Which method is used to improve an organization's incident response?

Implementing continuous user education and training is instrumental in improving an organization's incident response. This method ensures that employees are not only aware of potential security threats but also knowledgeable about the procedures to follow in the event of an incident. Training enhances the ability of staff to recognize phishing attempts, social engineering, and other malicious activities, enabling them to act swiftly and appropriately, which is crucial during a security event.

By consistently educating users, organizations can foster a culture of security awareness, making it less likely that human errors will lead to incidents. Furthermore, engaged and informed employees are more likely to report suspicious activities, allowing for quicker response efforts.

Other methods such as conducting regular network scans can enhance security but do not directly address how employees respond during incidents. Limiting the number of employees might reduce potential attack surfaces but is not a sustainable or effective strategy for improving incident response. Reducing IT budgets can hinder the development and execution of robust incident response plans, thereby negatively impacting an organization's ability to handle incidents effectively.